General Terms of Use of the Tootie application
Introduction
This Tootie application (“Application”) is the property of the company RATP DEVELOPPEMENT SA (hereinafter referred to as “Company”), a public limited company with €53,246,742 of share capital whose registered office is located at 54, quai de la Rapée LAC LA 30, 75012 Paris, France and which is registered in the Paris Trade and Companies Register under the number 389 795 006.
Purpose
These General Terms of Use (hereinafter “GTU”) govern the use of the Application and the services provided by Tootbus (hereinafter referred to as “we” or “Application”) by any person who accesses or uses them (hereinafter referred to as “ you ” or “ users ”). They are intended in particular to establish how the Application and the services available in the Application are provided and how the user accesses the Application and uses its services.
This Tootie application (“Application”) is a paid-for service available in the Apple Store and Google Play. The Application is a conversational tourist guide that makes use of artificial intelligence. With this technology, users can obtain historical information, personalised recommendations or help with getting around, all in real time and tailored to your geolocation. The Application is distributed in the form of a non-exclusive and non-transferable licence for use.
By using the Application, you acknowledge that you have read and fully and unreservedly agree to these GTU. The Company reserves the right to amend these GTU at any time. They will then be applicable as soon as they are published online.
Access to the Application
The Company shall endeavour to provide access to the Application twenty-four (24) hours a day, seven (7) days a week, except in the event of force majeure or an event beyond the Company’s control, subject to any outages and maintenance interventions necessary for the smooth running of the Application and the services.
The Company cannot be held liable in the event of access to the Application and use of the services not being possible. Furthermore, the Company may interrupt the operation of the Application or part of the services at any time without prior notice, and with no entitlement to compensation. The user acknowledges and accepts that the Company is not liable for any interruptions, or for any resulting consequences for the user or any third party.
Intellectual property
The Application, its presentation and each of its components, including trademarks, logos and domain names appearing in this Application, are protected by current intellectual property laws, and belong to the Company.
a. Copyright
All information contained in the Application (documents contained in the Application, whatever their form, texts, images, sounds, as well as all items created for the Application) are the exclusive property of the Company. The reproduction and use of all documents published in this Application are solely authorised for strictly personal and private purposes, and are subject to the requirement that the source must be mentioned.
With the exception of use strictly for press purposes and subject to respect for intellectual property rights and any other property rights mentioned, any reproduction, use, dissemination, downloading, posting, transmission or distribution of copies made other than for strictly personal and private purposes is expressly prohibited and punishable by law.
The Company and/or its affiliates within the RATP Group reserve(s) the right to prosecute any infringement of its intellectual property rights. No licence or right other than to view the Application is granted to any person in relation to intellectual property rights.
Any framing of the Application is strictly prohibited and consequently, no item appearing on a page of this Application may be partly or wholly distributed, transferred or inserted on another website, nor may it be used to create derivative products, except with the Company's express prior written consent.
b. Distinctive features
Unless otherwise stated, the company names, logos, products and trademarks featured in this Application are the property of the Company. They may not be used without the Company's express prior written consent.
Personal data
Details of how your personal data is processed are available in the “Privacy Policy” published in the Application.
Responsibility
a. Responsibility of the developer of this Application
The information and documents in this Application and accessible through this Website come from sources regarded as reliable. However, this information and these documents may contain technical inaccuracies or typographical errors.
The Company reserves the right to correct these errors as soon as they are brought to its attention.
The information and documents available in this Application may be changed at any time, and may have been updated. The use of the information and documents available in this Application is the entire and sole responsibility of the user, who accepts all consequences that may result from it, without the Company being able to be held liable in this regard, and with no right of recourse against the latter.
Note: Responses given by this Application are generated by open-source artificial intelligence. Artificial intelligence can produce inaccurate, incomplete or erroneous responses, which are commonly called “ hallucinations ”. Therefore:
- Generated responses are provided for information purposes only and must not under any circumstances be interpreted as professional, legal, medical or financial advice.
- The developer declines all responsibility for decisions or actions taken on the basis of information generated by artificial intelligence.
- Users are invited to check all information provided by the Application before using or trusting it.
By using this Application, you acknowledge that you have been informed of these limitations and accept sole responsibility for your use of the service.
The Company cannot under any circumstances be held liable for any damage whatsoever resulting from the interpretation or use of the information and documents available in this Application.
b. User undertaking
When using the Application, the user undertakes not to:
- Distribute within the Application any content that is illegal or contrary to public order and decency;
- Impersonate another person or entity, falsify or conceal your identity or age, or create a false identity of any kind;
- Breach current laws and regulations;
- Act in a way that is violent, hateful, abusive, denigrating, defamatory or vulgar;
- Infringe any intellectual or commercial property right, right of publicity or any other right held by a third party;
- Include personal data other than personal data which is necessary and/or requested and/or sensitive;
- Be of an advertising nature or mention another company;
- Contain computer viruses, spyware, malware etc.
In addition, we encourage parents and legal guardians to monitor their minor children’s use of the Application and to help us to strengthen our Privacy Policy by telling their minor children to comply with these GTU for the Application.
In the event of a breach of these obligations, the Company reserves the right to take any appropriate action to stop the conduct concerned. In particular, the Company reserves the right to block the user’s access to the Application.
Hypertext links
Hypertext links to this Application from other websites or other resources on the Internet must be explicitly authorised in writing in advance by the Company. Any requests to this end must be made to the Application’s publication manager.
Under no circumstances shall the existence of a link between the Application and a third-party website mean that the Company endorses in any way the content of the third-party website or, in particular, any use that may be made of it. Because such websites are not under the Company’s control, the Company thus declines any responsibility, including editorial responsibility, for connections to and the content of such websites. Under no circumstances may the Company be held responsible for any collection and transfer of personal data, installation of cookies or any other process carried out by such websites.
Droit applicable
Both the Application and these GTU are governed by French law, regardless of the place of use. In the event of a dispute, and after all attempts to reach an amicable settlement have failed, the French courts shall have sole jurisdiction to hear the dispute.