Frequently Asked Questions on BathHow can I know what type of tour that suits me best? What is a thematic tour?How can I prepare my tour? Where can I buy my ticket?What are the payment methods available? I haven't received my e-ticket. What should I do? I want a book a private tour by hiring a bus for a specific eventI want to make a group bookingAre the tours child-friendly? What is your children policy? Do you offer student discounts? What are the conditions? Do you offer senior discounts? What are the conditions? Do you offer reduced fares for disabled people? What are the terms and conditions?How and where can I to redeem my ticket? Does one ticket cover all routes within a city?How flexible is your cancellation policy? Can I change or cancel my booking? What is allowed on board? Are animals allowed on board?How long is my ticket valid for? What does my ticket look like? Can you board at any stop?What are the opening hours for the tours? What is the bus frequency? What is the timetable for each route and stop?How can I find and recognize the bus stops?How can I recognize Tootbus buses? How long takes the tour with Tootbus? I want to walk to discover the city.What are the languages available? Is Wi-Fi proposed on board? Are your buses wheelchair accessible? I've lost something on board. What should I do?