Frequently Asked Questions on ParisHow can I know what type of tour that suits me best? How can I prepare my tour? Where/who can I buy my ticket from?What are the payment methods available?I haven't received my e-ticket. What should I do?I want a book a private tour by hiring a bus for a specific event.I want to make a group booking. Are the tours child-friendly?What is your children policy? Do you offer student discounts? What are the conditions? Do you offer senior discounts? What are the conditions? Do you offer reduced fares for disabled people? What are the conditions?How long takes the tour with Tootbus?Is there a specific rate for a single access to the bus, without the possibility of multiple hop on and hop off?How long is my ticket valid for? How flexible is your cancellation policy? Can I change or cancel my booking? The weather is bad (rainy). Is it possible to cancel my booking for today?What time is the last departure?What are the opening hours for the tours? What is the bus frequency? What is the timetable for each route and stop?Which stop is closest to where I am?How can I find and recognize the bus stops?Where does the boat pick up for the cruise and what are the timetables?How can I recognize Tootbus buses?What does my ticket look like?How and where can I to redeem my ticket? I want to walk to discover the cityI want to visit some museums and attractions, what can I book with Tootbus?What are the languages available?How do the audio guides work? Do you provide headphones?Is Wi-Fi proposed on board?What is allowed on board?Is my pet allowed on board?Can I take my baggage on board?Are your buses wheelchair accessible?Do you have toillettes on board?I've lost something on board. What should I do?Are the buses heated in winter and air-conditioned in summer?